Shop FAQ

Returns

We offer a no-questions-asked 30 day exchange policy for any item that is either defective or damaged during shipping.

You may return most new, unopened items sold and shipped by us within 30 days of delivery for a full refund. Will will pay the return shipping costs if the return is a result of our error. For example: You received an incorrect or defective item, etc.

Some opened items may be returned within 30 days after delivery and may qualify to receive either a full or a partial refund as long as all items are undamaged, all original packing and instructions are included.

Items that are returned more than 30 days after delivery may qualify to receive a partial refund.

If you need to return an item, please contact us and we will guide you through the returns process.

Help

The following is info for shopping and making purchases on our website. If you can't find your answer in our Help pages, you may choose to contact us from any of our webpages.

Ordering

Please contact us for ordering information.

Problems or Changes on an Order

Need to find out where your stuff is at, or would like to make a change to an order? No problem! Please contact us and we will assist you with any order as quickly and efficiently as possible.

Need an Invoice?

After you make any purchase on our website you should receive a printable e-mail receipt. If you do not receive your receipt you can login to your PayPal account and print out the receipt for your purchase.

Questions?

We welcome your input. If you have any questions not covered on our website or if you are interested in a custom order and would like to request a quote please contact us.